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Scrunchie
**Handmade Scrunchies –
Add a pop of personality to your hair (or wrist!) with our beautiful handmade scrunchies. Lovingly crafted from high-quality, soft fabrics, each scrunchie is designed to be gentle on your hair while offering the perfect stretch and hold.
Whether you're rocking a messy bun, ponytail, or just want a cute accessory on your wrist, these scrunchies are your new go-to. Each piece is unique—no mass production, just small-batch charm and timeless style.
Perfect as a gift or a treat for yourself!
**Features:**
- Handmade with care and attention to detail
- Soft, durable, and hair-friendly fabric
- Stretchy enough for all hair types
- Reusable, eco-friendly alternative to standard hair ties
- Available in a range of colors and patterns
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Return & Refund
Shipping Info
Last Updated: [19/08/24]
Thank you for shopping at [MyellaCrafts]. We take pride in creating high-quality, handmade crochet items and want you to be completely satisfied with your purchase. Please read our return policy carefully.
1. Returns and Exchanges
1.1 Eligibility for Returns Due to the handmade nature of our products, returns are only accepted under the following conditions:
- The item is faulty or damaged upon arrival.
- The item is significantly different from the description provided on our website.
Please note that we do not accept returns or exchanges for items that are custom-made or personalized unless they are faulty.
1.2 Condition of Items To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
1.3 Time Frame If you wish to return an item, you must contact us within 14 days of receiving your order. Once your return is approved, you must return the item within 14 days of receiving our approval.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Email us at [MyellaCrafts@outlook.com] with your order number, details of the item you wish to return, and the reason for the return. Please include photos if the item is damaged or faulty.
- Return Authorization: If your return is approved, we will provide you with a return authorization and instructions on how to send the item back to us.
- Packaging: Carefully repackage the item to prevent damage during shipping. We recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit.
3. Refunds
3.1 Refund Processing Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
3.2 Non-Refundable Items Please note that the following items are non-refundable:
- Custom-made or personalized items.
- Sale items.
3.3 Shipping Costs Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a faulty or damaged item.
4. Exchanges
We only replace items if they are faulty or damaged. If you need to exchange an item for the same product, please contact us at [MyellaCrafts@outlook.com].
5. Cancellations
If you wish to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel it and issue a full refund. If your order has already been shipped, you will need to follow the return process outlined above.
6. Contact Us
If you have any questions about our return policy, please contact us at:
[MyellaCrafts]
[myellacrafts.co.uk]
Email: [MyellaCrafts@outlook.com]
